JoyCasino

JoyCasino Short Review

Today we’re gonna take a gander at the pretty popular Joycasino, a joint that’s been hustling since 2015. It’s been kickin’ it legit under a Curacao license and the cool bit is they got their own Windows client you can grab straight off their website.

This place is a hot ticket in the CIS countries, as a result they’re pretty dialed in with lots of local payment systems. You can fatten up your Joycasino account with bank cards (Visa, MasterCard, Mir), various e-wallets (Webmoney, Skrill, Qiwi, Neteller, advCash), a few banking methods (Promsvyazbank, EcoPayz, JCB, Poli), prepaid card services (PaySafeCard, Neosurf, ecoVoucher), and also cryptos (BTC, LTC, ETH). That ain’t the full story on deposit methods, check out their website for the full rundown. The minimum deposit/withdrawal depends on the payment method, but on average it’s about 10 EUR. You can create an account in one of the following currencies: USD, EUR, NOK, SEK, RUB, AUD, CAD, JPY, CNY, KZT, AZN. But sorry crypto lovers, you can’t create an account in crypto.

It’s worth noting the game variety this casino brings to the table. They got big-name providers like Microgaming, Yggdrasil, NetEnt, Play’N’Go, Evolution Gaming, and a bunch more. All told, you’re looking at around 70 game developers. As a result, you’ve got a smorgasbord of a few thousand top-shelf slots. By the way, Joycasino ain’t just about slots, the site is split into 3 different sections:

• Casino – this is where you’ll find your bread-and-butter online casino games, including various slots, table and card games, jackpot games and the like.
• Live Dealers – this section’s dedicated to games with live dealers, covering both table and card games, as well as game shows.
• Sports – a special section for sports bettin’ enthusiasts.

One of Joycasino’s trump cards is its bonus policy. The first thing players get hit with after signing up is a welcome package that’s spread out over the first 5 deposits. After the first deposit, you get 200 free spins on The Dog House slot (that’s 20 free spins a day for 10 days), as well as a top-up to each of the 5 deposits. At the end, they’ll throw you a free $10 sports bet. The top-up amounts are laid out in the table:

Apart from the welcome bonus, Joycasino’s got a bunch of regular rewards and special tournaments up its sleeve:

• Monthly cashback – each month, you can score a 10% refund for casino games and a 5% for sports bets
• Pragmatic Play giveaways – this provider is throwing down plenty of giveaways in their games every month, with total prizes topping 1 million euros
• Playson Superstars – a throwdown from provider Playson, with a total prize pool of €60,000
• Thunderkick Stay Alive – a special contest consisting of 21 rounds, where you gotta play Thunderkick games and rack up a certain amount of turnover. Those who make it to the end will score big, with prize money exceeding €14,000
• Special achievements system – rack up all the achievements in one game over a month, and you’ll unlock the Combo Achievement, which can score you various goodies.

Also worth mentioning is their fancy-pants VIP system, which has 6 status levels. To reach each level, you need to accumulate a certain number of Comp points. The higher your status, the better the service and the more perks you get.

Joy Casino Registration Process

One nifty thing is the broad range of ways to sign up at Joycasino. The standard method is registration via email, where you’ll also need your mobile number. For those who can’t be bothered with a separate registration, you can sign in using social networks like Yandex, Mail.ru, Facebook, Gmail, Yahoo, Tumblr. The sign-up button’s in the top left corner.

Registration via Email

Now we’d like to walk you through the basic registration process. It’s a one-step deal where you need to create an account.

1. Enter your active email address
2. Cook up a secure password
3. Enter your first and last name
4. Enter your mobile number, making sure the country code is right
5. If you have one, enter your bonus code in the appropriate field
6. Choose your account currency (right) and agree to the terms

Keep your eyes peeled, you might not spot the currency selection panel at first, and then the default currency will be set, which might not always be convenient.

Registering via Social Networks

For your convenience, Joycasino offers the option to register through one of 4 social networks. If you decide to use one of these networks, just click on its icon, and the site will redirect you to the appropriate page. There, you’ll need to log into the social network if you haven’t done so already, and allow Joycasino access to your basic data. One important point – your details on Joycasino must exactly match those in the social network, and of course your real details, as they might be used in the account verification process.

Basic rules and restrictions of Joycasino

Just like most casinos, Joycasino’s got a set of house rules you gotta be in the know about. Getting the scoop on these rules helps you dodge sticky situations and casino side-eyes. We’ve rounded up the need-to-knows for you, short and sweet.

Opening an account – by kickstarting an account at Joycasino, you’re vouching you’re of legal age and have hit at least the big one-eight. You’re also giving your word that your deets are legit. No funny business with making multiple accounts for one pad/IP address – if you lose access to your account, you gotta hit up customer service and get the green light for a new one.

Country Restrictions – players from some countries are outta luck – they can’t create accounts or top up their chips at Joycasino. This includes folks from the USA, Spain, Italy, Sweden, France, the UK, Ukraine, Denmark, Portugal, Germany, Hungary, the Netherlands, Belgium, Macau, Taiwan, Hong Kong, Czech Republic, Latvia, Lithuania, Estonia, Australia, Slovakia, Switzerland.

Account Verification – this ain’t a must-do at Joycasino, but they might hit you up for it in certain cases. Like if you’re cashing out over $1000, or they smell something fishy going on.

Account Currency – you can open an account in one of several fiat currencies. Heads up, once you pick your currency, you’re locked in – no takebacks. So, choose wisely during sign-up because you can’t swap it out later without ditching the account.

Joy Casino Verification Process

As we said, the verification process at Joycasino isn’t a must, but they might call you in for it in certain cases. They might ask you to prove your ID, where you crash, or how you’re making deposits. It’s hands-on, and sometimes they might ask you for a video call with casino staff if there’s a hiccup with the docs. Speaking of docs, to prove your ID, address, or payment method, they might ask for:

1. ID Verification – passport or ID card
2. Proof of Address – bank statement, government letter, or utility bill
3. Deposit Method – snap a pic of your card (both sides) or screenshot your e-wallet dashboard

Checks at Registration

Right after signing up, there’s one thing you gotta do. Namely, confirm your email address. Just scoot over to your inbox, find the email from Joycasino, and click the link inside. We also recommend you double down and verify your phone number by heading to the ‘verification’ section in your profile. You’ll have to punch in your digits again, sit tight for an SMS, then enter the code you get or pick up the call.

Document Verification

Getting your ID verified starts with filling out your personal info. You gotta head over to your account, hit up the “profile” tab, and then fill in your gender, birthday, address, and zip code. You can also confirm your phone number here, if you didn’t do it earlier. Then you move on to the “verification” tab and follow our step-by-step.

1. Pick a document that works for you (passport or ID card)
2. Snap a photo of your passport’s main spread or both sides of your ID card
3. Select the right section for your document and upload the photos

There are some non-negotiables for the docs:

• All details on the photos must be clear as day, with no chopped-off edges
• The document should still be in date

Verifying Your Address

Sometimes, you gotta prove your pad’s address. The drill’s the same – choose a document (bank statement, government letter, utility bill), then upload a pic of it to the right section of the site. Just remember, the document should have your name on it, display your address, and not be older than 90 days from the issue date.

Confirming Your Payment Methods

If you used a bank card or personal e-wallets (Skrill, Neteller) to make a deposit, sometimes they need to confirm you’re the real deal, the rightful owner. For that, you need to provide some proofs:

• Bank Card – photos of both sides of your bank card. You can cover up the numbers from the 7th to the 12th on the front image. On the backside, you definitely need to hide the CVV code. Also, the backside of the card must have your signature in the designated field. If you used a virtual card, upload a screenshot from your account dashboard where the card details and the cardholder’s name are visible.
• Skrill/Neteller – screenshot of your account dashboard. The screenshot should show your wallet number, as well as the account owner’s details.

Contact Info

Joycasino is owned by Darmaco Trading Limited, registered at Stasinou 1, MITSI BUILDING 1, 1st Floor, Flat/Office 4, Plateia Eleftherias, 1060, Nicosia, Cyprus.

There’s 24/7 online support on the site, which you can reach through the online chat (right side of the site). There’s also a support email for each language, which you can check out in the online chat. For English-speaking clients, the go-to is en_support@joycasino.com.

Key Info

FAQ

Pros and cons of Joy Casino

Joycasino has existed for quite some time, and in that time has managed to establish itself as a great place to play. On the same site are available both classic slots and live casino, and even sports betting. A huge number of deposit methods, nice bonuses and interesting contests – that’s what players love this casino so much.

JoyCasino Details